These terms tell you the rules for using our website (“website” or “site”).
WHO WE ARE AND HOW TO CONTACT US
The website at www.quantumtuner.com is operated by Ultimate Tuner Limited (“Ultimate Tuner”, “we”, “us”, “our” and “ours”). We are registered in England and Wales under company number 10440160 and our registered office is at 264 High Street, Beckenham, England, BR3 1DZ.
To contact us, please email firstname.lastname@example.org
ACCEPTANCE OF OUR TERMS
ADDITIONAL TERMS THAT MAY APPLY TO YOU
LIMITATION OF LIABILITY
You agree that you use this site entirely at your own risk and we accept no responsibility whatsoever, and hereby exclude to the fullest extent permissible by law, liability for any loss or damage (including without limitation direct, indirect, incidental or consequential loss, loss of profits and other financial or economic loss or any kind) which may be caused to you, your computer equipment or to any third party arising out of or in connection with your use this site.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights in, to and in respect of the content, information and materials appearing on this site are and remain the property of Ultimate Tuner Limited or our third party licensors. The contents of this site are protected by copyright under international conventions. Users are permitted to read the contents and make copies for their own personal use. They may also give copies (in paper or electronic form) of reasonable extracts on an occasional basis free of charge to colleagues and clients for their personal use, on terms that: (i) our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged; (ii) the text is not altered in any way; and (iii) the attention of recipients is drawn to these terms.
You may not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors. All other use and copying of any of the contents of this site, whether directly or by means of a hypertext link, is prohibited without our prior written consent.
We do not endorse and we are not responsible for the content of external websites that link to this site or which are linked from it. We have no control over the contents of those sites or resources.
SUSPENSION/WITHDRAWAL OF OUR SITE
Our site is made available free of charge. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
GOVERNING LAW FOR DISPUTES
We are committed to protecting the privacy and security of your personal information.
PURPOSE OF THIS POLICY
This policy describes how we collect and use personal information about you, in accordance with the General Data Protection Regulation (“GDPR”), the Data Protection Act 1998 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (“Data Protection Legislation”).
Please read the following carefully to understand our practices regarding your personal data and how we will treat it.
HOW WE MAY COLLECT YOUR PERSONAL INFORMATION
We obtain information about you when you use our website, for example: (i) you request a quote from us in respect of the services we provide; (ii) you enter into a contract with us for the provision of our services and during the provision of those services; (iii) when you contact us by email, telephone, post or social media (for example when you have a query about our services); and (iv) we collect details of your visits to our site including traffic data, location data, weblogs and other communication data, and the resources that you access; (v) when you subscribe to any information that we might send out from time to time.
THE KIND OF INFORMATION WE HOLD ABOUT YOU
The personal information we collect might include your personal details (such as your name and/or address), email address, information about any complaints and enquiries you make to us, IP address, and information regarding what website pages are accessed and when.
HOW WE WILL USE INFORMATION ABOUT YOU
We may process your personal data for purposes necessary for the performance of our contract with you and to comply with our legal obligations.
We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes.
We may process your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data then you have the right to withdraw your consent to processing for such specific purposes.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Situations in which we will use your personal information
We may use your information in order to:
- ensure that content from our site is presented in the most effective manner for you and for your computer;
- provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
- seek your opinions on the services we provide;
- carry out our obligations arising from any agreements entered into between you and us;
- allow you to participate in interactive features of our service, when you choose to do so; and
- notify you about changes to our services.
In some circumstances Ultimate Tuner may anonymise or pseudonymise the personal data so that it can no longer be associated with you, in which case Ultimate Tuner may use such information without further notice to you.
If you refuse to provide us with certain information when requested, we may not be able to perform the contract we have entered into with you. Alternatively, we may be unable to comply with our legal or regulatory obligations.
We may also process your personal information without your knowledge or consent, in accordance with this policy, where we are legally required or permitted to do so.
We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.
When assessing what retention period is appropriate for your personal data, we take into consideration:
- the requirements of Ultimate Tuner;
- the purposes for which we originally collected the personal data;
- the lawful grounds on which we based our processing;
- the types of personal data we have collected;
- the amount and categories of your personal data; and
- whether the purpose of the processing could reasonably be fulfilled by other means.
Change of purpose
Where we need to use your personal data for another reason, other than for the purpose for which we collected it, we will only use your personal information where that reason is compatible with the original purpose.
Should it be necessary to use your personal data for a new purpose, we will notify you and communicate the legal basis which allows us to do so before starting any new processing.
Why might you share my personal information with third parties?
We will share your personal information with third parties where we are required by law, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so.
Which third-party service providers process my personal information?
“Third parties” includes third-party service providers. The following activities are carried out by third-party service providers: IT [and cloud] services, professional and advisory services, administration services, marketing services and banking services.
All of our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal information. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions.
What about other third parties?
We may share your personal information with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal information with a regulator or to otherwise comply with the law.
TRANSFERRING INFORMATION OUTSIDE THE EU
We will not transfer the personal information we collect about you outside of the EU.
We are satisfied that measures are in place to ensure that your personal data is treated by those third parties in a way that is consistent with and which respects the Data Protection Legislation.
We have put in place commercially reasonable and appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
Your duty to inform us of changes
It is important that the personal information we hold about you is accurate and current. Should your personal information change, please notify us of any changes of which we need to be made aware by contacting us, using the contact details below.
Your rights in connection with personal information
Under certain circumstances, by law you have the right to:
- Request access to your personal information. This enables you to receive details of the personal information we hold about you and to check that we are processing it lawfully.
- Request correction of the personal information that we hold about you.
- Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
- Request the transfer of your personal information to another party.
If you want to exercise any of the above rights, please email email@example.com
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
RIGHT TO WITHDRAW CONSENT
In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal information for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us); you have the right to withdraw your consent for that specific processing at any time.
[to withdraw your consent, please email firstname.lastname@example.org]
Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.
CHANGES TO THIS POLICY
If you have any questions regarding this policy or if you would like to speak to us about the manner in which we process your personal data, please contact us, by emailing email@example.com
You also have the right to make a complaint to the Information Commissioner's Office (ICO: www.ico.org.uk), the UK supervisory authority for data protection issues, at any time.
Most of the cookies we use are "functionality cookies" which are used to recognise repeat visitors to the site and "analytics cookies" which monitor how visitors use our site and give us a better understanding of what content visitors are spending most time accessing.
The types of cookies used on our Web site are as follows:
- Strictly necessary cookies: These are cookies that are required for the operation of our site.
- Analytical/performance cookies: These cookies are used only to help us to improve our site over time, by giving us insights into how the various sections of our site are used and how users interact with our site, for example which pages visitors go to most often and whether they get error messages from web pages.
- Functionality cookies: These cookies are used to identify unique visitors to our site. These cookies help keep your visit to the site secure. These cookies can also enable enhanced, more personal features and to provide services you have asked for.
- Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. These cookies collect the most information about users.
- Session Cookies: These are cookies that are designed to ensure that your visits to our site are as smooth as possible. Their main uses are:
- Allowing us to identify your device as you use our site, so that you are not treated as a new visitor each time you go to another part of our site;
- Ensure that the servers that we use to power our site each serve an equal number of users, to help make everyone's browsing as swift and responsible as possible; and
- Noting your browser's capabilities.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Web analytics service
In the course of providing its services and in an effort to provide an efficient and optimal experience to its Users, iPlayer may collect certain types of personal information. Examples of user-supplied information include your name, address, phone number and email address. We may also collect certain types of information generated by our servers or by web analytics and other internet tools. These types of information include, but are not limited to, your IP address and dates and duration of your use of iPlayerHD's websites or services. We may also place cookies on your computer in order to optimize the User experience of iPlayerHD's website or services.
You can set your cookie preferences using your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of our website features.
Except for essential cookies, all cookies will expire after 2 years.
THIRD PARTY COOKIES